Privacy Policy

Effective Date: 11/06/2025

Last Updated: 11/06/2025

1. Introduction

SOCFORTRESS LLC (“we”, “us”, “our”) is a Texas limited liability company registered in the State of Texas, United States. Our mailing address is 11802 Copperstone Ave, Austin, Texas 78748. We are committed to protecting your privacy and securing your personal information when you use our website, services and products (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose and safeguard your personal information.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

Contact details: name, email address, phone number, company name, mailing address
Account credentials: username, password, and related account setup information
Payment/billing information: billing address, payment method (via Stripe), invoice data (via QuickBooks)
Support/feedback data: information you submit in forms, support requests, surveys, feedback

2.2 Information Collected Automatically

We may automatically collect:

Usage data: pages visited, features accessed, session times, timestamps
Device/technical data: IP address, browser type/version, OS, device type, unique identifiers, network info, diagnostic logs
Tracking technologies: cookies, pixel tags, etc.

2.3 Information from Third Parties

Data from third‑party services, marketing or public sources
Data from integrated platforms (APIs, log ingestion, etc.)
Payment info from Stripe & QuickBooks

3. How We Use Your Information

We use your information to:

Provide, operate, maintain and improve our Services
Manage accounts, billing and payments
Communicate with you (updates, marketing where permitted, support)
Personalize your experience and analyze trends
Detect and prevent fraud or unauthorized activity
Comply with legal obligations
Conduct analytics and improve performance

4. Disclosure of Information

We may share your information:

With service providers (hosting, payment processors, analytics, etc.)
With affiliates or within our corporate group
With enterprise customers where applicable
With your consent
During corporate transactions (merger, acquisition, sale, financing)
As required by law or to enforce policies

5. Data Security and Retention

We implement reasonable administrative, technical and physical safeguards
No system is 100% secure
We retain personal data only as long as necessary or legally required
When no longer needed, we securely delete or anonymize information

6. International Data Transfers

If you are outside the U.S., your data may be transferred to and processed in the United States or other jurisdictions. By using our Services, you consent to such transfers.

7. Your Rights and Choices

Depending on your jurisdiction:

Access your personal information
Request corrections
Request deletion
Restrict or object to processing
Withdraw consent

EEA/UK residents may file a complaint with a supervisory authority.

8. Cookies and Tracking Technologies

We use cookies for functionality, analytics and personalization. You may disable cookies in your browser, but some features may not function properly.

9. Children’s Privacy

Our Services are not directed to children under 16. If we inadvertently collect such data, we will delete it.

10. Changes to this Privacy Policy

We may update this Policy as needed. Your continued use after updates indicates acceptance.

11. Contact Us

Email: info@socfortress.co

Address: 11802 Copperstone Ave, Austin, Texas 78748, United States